How can we help?

Find answers to common questions about orders, shipping, GST invoices, returns, and more.

Orders & Payments

Placing, paying for, and tracking orders.

  • How do I place an order?

    Browse products, click Add to Cart, then go to your cart to verify items. Click Proceed to Checkout and fill in your shipping & payment details. You'll get an order confirmation email.

  • What payment methods do you accept?

    We accept all major UPI apps, debit and credit cards, net banking, and prepaid wallets through our payment gateway. COD may be available on select orders.

  • Can I cancel or modify my order after placing it?

    If your order hasn't shipped, contact us within 4 hours of placing it and we'll cancel or modify it. Once shipped, cancellation isn't possible — you may return it after delivery.

Shipping & Delivery

Delivery times, charges, and tracking.

  • What are the shipping charges?

    Shipping charges depend on the destination and order weight, calculated at checkout. Orders above Rs. 999 ship free across India on prepaid payments.

  • How long does delivery take?

    Most prepaid orders dispatch within 24 working hours and are delivered in 3-6 business days depending on your pincode. You'll receive a tracking number once shipped.

GST Invoice

Adding GST details to your order.

  • How do I get a GST invoice for my order?

    On the cart page, click Need GST Invoice? and enter your Company Name and GSTIN. We'll generate a GST-compliant tax invoice and email it after dispatch.

  • Can I add GST details after placing the order?

    It's best to add them on the cart page before checkout. If you forgot, contact our support team within 24 hours of placing the order with your order ID, Company Name, and GSTIN, and we'll update it before dispatch.

Returns & Refunds

Returning items and getting your money back.

  • What is your return policy?

    Electronic components can be returned within 7 days of delivery if they are unused, in original packaging, and the issue is reported with photographs. Refunds are processed within 5-7 business days to the original payment method.

Products & Datasheets

Finding specs, datasheets, and bulk pricing.

  • Where can I find the datasheet for a product?

    Each product page has a Datasheet tab below the description with a link to download the official manufacturer datasheet. If a datasheet is missing, send us the product page link and we'll add it.

  • Do you offer bulk pricing?

    Yes — for orders above 500 units of any SKU, we offer bulk discounts. Email bulk@circuitcomps.com with the SKU and quantity for a quote.

Account & Login

Managing your circuitcomps.com account.

  • Do I need an account to order?

    No, guest checkout works fine. However, creating an account lets you track orders, reorder previous components in one click, and store your GST details across orders.

Still need help?

Our team is happy to help with any question about your order, GST invoice, bulk pricing, or product specifications.