Privacy Policy

Circuitcomps is a brand operated by Hallmark PCB Services, based in Bhavnagar, Gujarat, India ("we", "us", "our"). We respect your privacy and are committed to protecting the personal and transactional information you share with us. This policy explains what we collect, how we use it, who we share it with, and the choices and rights you have. By using our website (circuitcomps.com) or placing an order, you agree to the practices described here.

Information We Collect

We collect the following types of information:

• Information you provide: name, email address, phone number, billing and shipping address, GSTIN (if you choose to claim Input Tax Credit), order details, and any messages you send us.
• Payment information: payments are processed by secure third-party payment gateways. Your full card or banking details are entered on the gateway and are not stored on our servers.
• Account information: if you create an account, your login details and order history.
• Information collected automatically: IP address, browser and device type, pages viewed, and browsing behaviour, collected through cookies and similar technologies (including Google Tag Manager and analytics tools).

How We Use Your Information

We use your information to:

• Process, fulfil, and deliver your orders, and provide order updates and tracking.
• Process payments and issue GST-compliant invoices.
• Respond to your enquiries and provide customer support.
• Prevent fraud, verify payments, and keep our store secure.
• Improve our website, products, and services.
• Send promotional messages or offers, only where you have agreed to receive them (you can opt out at any time).
• Comply with applicable legal and tax obligations.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to keep your cart working, remember preferences, analyse traffic, and understand how visitors use the site. We may use services such as Google Analytics and Google Tag Manager for these purposes. You can control or disable cookies through your browser settings, though some features of the site may not work properly without them.

How We Share Information

We do not sell your personal information. We share it only as needed to run our business, including with:

• Shipping & courier partners (such as Bluedart, Delhivery, DTDC, XpressBees, India Post, and others) to deliver your orders.
• Payment gateways to process your payments securely.
• Our e-commerce platform (Shopify) and supporting service providers who help us operate the website.
• Analytics and marketing providers to help us understand and improve performance.
• Government authorities or law enforcement where required by law.

These parties may only use your information to perform their services for us, and are expected to keep it secure.

Data Security

Our website uses SSL encryption (HTTPS) to protect data in transit. We apply reasonable technical and organisational measures to safeguard your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as needed to fulfil orders, provide support, and meet legal, tax, and accounting requirements. When it is no longer required, we securely delete or anonymise it.

Your Rights & Choices

Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, where there is no legal reason for us to retain it.
• Withdraw your consent to marketing communications at any time.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on a request.

Marketing Communications

If you receive promotional emails or messages from us, you can opt out at any time by using the unsubscribe link or by contacting us. We will still send essential messages related to your orders.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites; please review their policies separately.

Children's Privacy

Our website and products are intended for users aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically.

Grievance & Contact

If you have any questions, concerns, or grievances about your data or this policy, please contact: